Shipping policy

Digital Delivery Policy

Meet Your sells personalized digital services only.

No physical product is shipped, and no physical shipping fee applies.

Delivery Time

Most completed videos are delivered within 1–2 business days after we receive:

• your completed order
• usable source photo or photos
• any required instructions or clarification

Delivery may take longer if:

• a replacement photo is required
• additional information is needed
• the result requires additional review
• there is an unusual technical or service delay

How Delivery Works

Your completed video will be delivered digitally using the contact information associated with your order.

Please make sure the email address and order information you provide are accurate.

No Physical Shipping

Meet Your products are digital services.

You will not receive a physical package, printed product, USB drive, or other physical item unless a product page specifically states otherwise.

Delivery Issues

If you have not received your completed order after the expected delivery window, please contact us through the Contact page and include your order number.

We will check the status of your order and help resolve the issue.